If you, like many of our clients, have a question about Nectar Claims, what we do, the claims process, the industry, individual circumstance or even the new judicial review then we are more than happy to give you the information you need.

Below is a small selection of our most frequently asked questions regarding PPI claims. If you can’t find the answer you are looking for then please do not hesitate to contact us where our team of friendly claims handlers will be happy to give you any information you require.

Payment protection insurance (PPI) is usually sold with various credit agreements such as credit cards, mortgages loans and many others as a form of cover against the likes of unemployment, accident and sickness to supposedly protect you if you can no longer afford to repay your lender.

Payment protection insurance (PPI) is usually sold with various credit agreements such as credit cards, mortgages loans and many others as a form of cover against the likes of unemployment, accident and sickness to supposedly protect you if you can no longer afford to repay your lender.

If the lender didn’t fully explain the cost of the policy to you, if you were not in full time employment at the time or if you were not made aware that the policy was optional, it is likely that the policy was mis sold to you. There are many reasons why the policy may not have been appropriate and we can identify these reasons quite easily to ensure we have a strong case against the lender.

The first step is to determine whether you have taken out payment protection insurance. Check your loan agreement or credit card statement and see whether PPI has been added to the credit agreement or whether you are paying for it on a monthly basis. If so, complete our claim form and we will be in touch with you to discuss your claim

Absolutely not. We operate on a no win, no fee basis and you would only incur the 20% fee should we win your case.

It all depends on circumstance but the majority of cases take around 8-12 weeks.

If you still need our assistance for information then get in touch, one of our friendly team of claims advisors will be happy to help.